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Frequently Asked Questions

Read answers to commonly asked questions asked by prospective stations buyers.

Still have questions about purchasing a WOW water refill station? Contact WOW for more information.

Complete station pricing in Canadian and US dollars is available on the Buy a Station page.

All WOW refill stations are manufactured in Ontario, Canada.

WOW sells its stations across Canada, the United States and around the world. Contact WOW to find out more about delivery and shipping.

WOW carries an inventory of all stations we sell. From our experience, peak event season is between the beginning of May and the end of September. For sales in Canada and the United States, WOW recommends confirming the purchase of your WOW water refill station(s) 6 weeks in advance of when you will need the station to ensure delivery in time for use.

WOW carries an inventory of all stations we sell. Large quantity orders may be subject to longer manufacturing and delivery timelines.

Precise delivery timelines depend on shipping distance and location. Ground transportation deliveries to Canada and the United States vary between 5-7 business days. Ocean freight transportation from Canada to Europe and international destinations vary between 2-4 weeks.

In Canada and the United States, purchased stations are shipped via ground freight using a private shipping service. International deliveries are shipped as ocean freight. Shipping, customs and delivery charges may apply.

With proper cleaning and storage WOW water refill stations should last a minimum of 10 years.

No. All WOW water refill stations are designed to be connected to an existing municipal water source (a garden hose faucet or fire hydrant) to dispense unlimited water.

The water dispensed by WOW water refill stations remains as cold as it is coming from the water source to which the station is connected.