FAQs

Frequently Asked Questions


WOW staff answer some of the most popular questions posed by prospective water station purchasers.

Still have questions about purchasing a WOW water refill station? Contact WOW for more information.

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Question: How much does a WOW water refill station cost?

The most popular WOW water refill station is the WOW Mini.

The WOW Mini sells for $3,500.00 Canadian, plus shipping and taxes.

Click here to find out more about purchasing a WOW water refill station.

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Question: Where are WOW water refill stations made?

All WOW refill stations are manufactured in Ontario, Canada.

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Question: To where does WOW sell its stations?

WOW sells its stations all over the world. Our largest markets are Canada, the United Stations and Europe.

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Question: How long does it take to build a WOW water refill station?

All WOW water refill stations are made-to-order. Precise manufacturing and delivery timelines depend on the quantity of stations ordered, manufacturing schedules, and shipping distance and location.

Manufacturing timelines vary between 3-4 weeks.

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Question: When will I receive my WOW water refill station once it is shipped?

Precise delivery timelines depend on shipping distance and location.

Ground transportation deliveries to Canada and the United States vary between 2-10 days.

Ocean freight transportation from Canada to Europe and international destinations vary between 2-4 weeks.

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Question: When is the best time to buy a WOW water refill stations?

WOW manufactures and sells its water refill stations 12 months of the year. From our experience, peak event season is between the beginning of May and the end of September. For sales in Canada and the United States, WOW recommends confirming the purchase of you WOW water refill station(s) 6 weeks in advance of when you will need the station, to ensure delivery on time.

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Question: How does WOW ship its stations?

In Canada and the United States, purchased stations are shipped ground using a private shipping service.

International deliveries are shipped as ocean freight.

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Question: What is the lifespan of a WOW water refill station?

With proper cleaning and storage, a WOW water refill station should last a minimum of 10 years.

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Question: Do WOW water refill stations hold water?

No. All WOW water refill stations are designed to be connected to an existing municipal water source (a garden hose faucet or fire hydrant) to dispense an unlimited volume of water.

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Question: Will my WOW water refill station chill the water it dispenses?

WOW water refill stations do not require electricity and do not chill the water.

The reason for this is that WOW water refill stations were designed to be as versatile as possible in order to work in as many event sites as possible (especially where access to power doesn’t exist).

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Question: How cold is the water from a WOW water refill station?

The water dispensed by WOW water refill stations remains as cold as it is coming from the water source to which the station is connected.

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Still have questions about purchasing a WOW water refill station to keep people hydrated? Contact WOW for more information about our hydration solutions.